Recent Posts

December, 2016

  • 6 December

    Why should on-the-road reps use Salesforce?

    Whatever the size of your company, there can be no denying that having sales representatives on the road meeting and greeting both existing and potential clients can work wonders in terms of securing contracts, creating sales opportunities or simply just touching base to do a little research on what clients are looking for from a supplier. Of course, this information …

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November, 2016

  • 29 November

    Why should you use Salesforce CRM for a SMB?

    Why should you use Salesforce CRM for a SMB? CRM Salesforce isn’t just a great idea for large organisations, small companies can also reap the benefits of this customer relationship management software. Salesforce can allow you to accelerate the growth of your small business in a cost-effective and efficient manner, allowing you to focus on delivering your product or service. …

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  • 28 November

    CRM Care Product Review: Edit Quotas Salesforce

    CRM Care Product Review: Edit Quotas Salesforce Quotas in Salesforce are a tricky task. They have an enormous amount of value, but Salesforce don’t make it easy for you to update and insert. Doing it the manual way will take considerable preparation especially if you go into the hundreds of users. This is where you can use a Salesforce Labs application …

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  • 22 November

    Salesforce Certified Administrator – Summer ’16 Release Exam

    1. Which two Objects are accessible via APEX? Choose 2 answers A. LinkedContactRelation B. ApexTestRunResult C. AccountContactRelation D. DatedConversionRate Answer: BC 2. What should be considered when using Custom DocTypes in Visualforce? A. Custom DocTypes can be specified as an attribute on the tag. B. Custom DocTypes can be specified using the tag. C. Only the HTML and PDF DocTypes …

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  • 22 November

    Salesforce Certified Force.com Developer – Summer ’16 Release Exam

    1. Which two Objects are accessible via APEX? Choose 2 answers A. LinkedContactRelation B. ApexTestRunResult C. AccountContactRelation D. DatedConversionRate Answer: BC 2. What should be considered when using Custom DocTypes in Visualforce? A. Custom DocTypes can be specified as an attribute on the tag. B. Custom DocTypes can be specified using the tag. C. Only the HTML and PDF DocTypes …

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  • 22 November

    Salesforce Certified Administrator – Winter ’17 Release Exam

    Universal Containers’ sales reps use the Lightning Experience. They need to send quotes to their prospects. How can this be accomplished? A. Create a quote from the product and email as a link. B. Create a quote from the opportunity and email as a link. C. Create a quote from the opportunity and email as a PDF. D. Create a …

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  • 22 November

    Salesforce Certified Force.com Developer – Winter ’17 Release Exam

    Which capability does the Lightning Mass Action feature allow beyond standard Actions? A. Firing a single action on multiple objects at once. B. Firing multiple actions on multiple objects at once. C. Firing a single action on multiple records at once. D. Firing multiple actions on multiple records at once. What does the new ISCLONE function check when comparing two …

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  • 22 November

    Taking Salesforce admin to the next level: tips for passing Salesforce exams

    Taking Salesforce admin to the next level: tips for passing Salesforce exams As a Salesforce admin, your role can have significant impact, and over time you’ll learn to leverage it to create positive culture change across the organisation. But there comes a time when you want to communicate your knowledge and expertise to colleagues and employers, present and future. And …

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  • 22 November

    Salesforce Certified Administrator – Spring ’16 Release Exam

    1 of 5. What does the Customize Application permission setting allow? A. To modify custom picklist values. B. To create article types. C. To create a new user. D. To edit contract settings. Correct answer – D 2 of 5. Which areas are calculated for the Health Check score? Choose 2 answers A. Session Setting B. Profiles and Permissions assigned …

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  • 22 November

    Salesforce Certified Force.com Developer – Spring ’16 Release Exam

    It is recommended all releases should be studied before taking any exam. 1 of 5. What is true about Data Loader? Choose 3 answers A. It can be used with only a PC. B. It can be used with OAuth Authentication C. It can be used with both Mac and PC. D. It can be used with SAML Authentication. E. …

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  • 16 November

    Considering CRM for your SMB? Here’s your 5 point checklist

    Considering CRM for your SMB? Here’s your 5 point checklist As an SMB, you’re ideally placed to give great customer service. But even the most dedicated business can always do better at keeping track of customer relationships, so CRM software makes sense. You’ll find solutions at a range of price points to suit your budget, but with CRM it really …

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  • 4 November

    Customising CRM – 3 killer tips on making Salesforce work for you

    Customising CRM – 3 killer tips on making Salesforce work for you If you’re a salesforce newbie, you may be feeling a little overwhelmed at all the new technology at your fingertips. By focusing on the core functionality, not the technology, and with a little customisation, you’ll uncover ways of working that make sense, and make salesforce the perfect solution …

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October, 2016

  • 28 October

    Three ways Cloud CRM marketing can benefit your business

    Three ways cloud crm marketing can benefit your business Everyone’s on the go these days. With advances in smartphone technology, it’s possible to work remotely, move locations during the day, and even catch up on your admin in meetings. Marketing teams can benefit from using the Salesforce marketing cloud in three key ways: 1. Streamline your pipeline Your role as …

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  • 24 October

    Salesforce apps help give your business CRM direction

    These days, it seems almost impossible to remember a time without smartphone applications. But ever since the launch of the App Store in July 2008, businesses were given a great new way to monitor decisions and know their audience. Indeed, salesforce apps are practically an industry in and of themselves. Salesforce apps allow you to delve deep into the mind …

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  • 18 October

    Making the business case for mobile CRM

    Making the business case for mobile CRM Mobile is everywhere. As the world moves from their desktop to their smartphone, shouldn’t you be making the switch too? Using salesforce mobile platform can pay real dividends for your business, especially as the margins between work life and home life continue to blur. Mobile CRM allows you access to data from anywhere, …

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